Privacy Policy

1. Overview

Civilis, LLC ("Civilis," "we," "us," or "our") develops AI-assisted audiovisual tools. This Privacy Policy describes how we collect, use, store, and share information when you visit our website, apply for early access, or use our experiences.

2. Information We Collect

We collect information in three ways:

A. Information you provide directly

• Contact details: Name, email address, and message contents submitted through our contact or early-access request forms.
• Feedback and inquiries: Notes, suggestions, or bug reports you send us directly.

B. Media and inputs you upload

• User content: Photographs, visual artwork, audio recordings, or text snippets that you submit to generate or customize an audiovisual experience.

C. Information collected automatically

• Technical logs: Basic device information, browser type, operating system, approximate geographic region (country or city level), referring URLs, and access timestamps.
• Usage metrics: Aggregated interaction patterns to monitor site stability and performance. We do not use third-party behavioral advertising trackers.

3. How We Use Information

We process your data for the following specific purposes:

• Delivering experiences: To process your uploaded media and generate your requested audiovisual piece.
• Communication: To respond to your inquiries, schedule demos, and coordinate early-access testing.
• System operations: To maintain site performance, detect security incidents, and debug errors.
• Model training boundaries: Uploaded media is used to create your requested output. We do not add your private materials to open training pools or foundation models unless you explicitly opt in.

4. Data Retention

• Uploaded media: Files uploaded for interactive sessions are held in temporary storage only for the duration required to generate and transmit your output, after which they are deleted from active processing environments.
• Contact inquiries: Correspondence is retained as long as necessary to manage our relationship with you and fulfill regular administrative and legal obligations.

5. How Information Is Shared

We do not sell, rent, or trade your personal information. We share data only in the following limited circumstances:

• Service providers: Trusted hosting, compute, and infrastructure vendors that process data on our behalf under confidentiality agreements.
• Legal compliance: When required by a valid legal process, subpoena, or governmental request.
• Business transfers: If Civilis undergoes a reorganization, merger, or asset sale, user data may transfer under the same privacy commitments.

6. Data Security

We maintain industry-standard organizational and technical safeguards, including HTTPS encryption in transit and restricted access controls, to protect against unauthorized access, alteration, or disclosure of your information.

7. Your Rights and Choices

Depending on your jurisdiction (such as the EEA, UK, or California), you have rights regarding your personal information, including:

• Requesting access to the personal data we hold about you.
• Requesting correction of inaccurate records.
• Requesting deletion of your contact information and submitted materials.
• Withdrawing consent where processing is based on consent.

To exercise any of these choices, please email us at civilis.limited@gmail.com.

8. Children's Privacy

Our website and experiences are not directed toward children under 13 (or under 16 where required by local law). We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any revisions will be posted on this page with an updated effective date.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: